Refund Policy

Effective Date: October 2026

At Barista Warrior Gear, we want customers to have a clear and convenient experience when purchasing furniture through www.baristawarriorgear.com. This policy explains the conditions for returns, refunds, damaged products, and order cancellations.

14-Day Return Policy

Eligible furniture may be returned within 14 calendar days after delivery.

To qualify for a return, products must be unused, unassembled, clean, and in their original condition. Please retain the original packaging, cushions, hardware, accessories, and included documentation whenever applicable.

Because sofas and other furniture products can be bulky, all returns must be arranged with our customer service team before shipment.

How to Request a Return

To start a return, email sales@baristawarriorgear.com and provide:

• Your order number.

• The name of the furniture item.

• The reason for the return.

• Photographs, if the product is damaged or incorrect.

Our team will review your request and provide return instructions when applicable. Please do not send furniture back without receiving return authorization.

Damaged, Defective, or Incorrect Furniture

Please inspect your order promptly after delivery.

If your sofa, sectional, sofa bed, or other furniture arrives damaged, defective, or different from the product ordered, contact us within 48 hours of delivery.

Include your order number and clear photographs of the product, packaging, shipping label, and visible damage when available.

After reviewing the issue, we may offer replacement parts, a replacement product, repair assistance, store credit, or a refund, depending on the circumstances.

Products That May Not Qualify for Return

Returns may not be accepted for:

• Final sale or clearance products.

• Customized or personalized furniture.

• Made-to-order products once production has begun, where applicable.

• Furniture that has been assembled, installed, modified, or altered.

• Products damaged after delivery through misuse, accidents, or improper care.

• Items returned without prior authorization.

These conditions do not limit consumer rights that cannot legally be excluded.

Return Shipping Costs

If a return is required because of our error or a verified damaged, defective, or incorrectly shipped product, we will cover applicable return shipping costs.

For returns caused by a change of mind, personal preference, or incorrect selection of size, color, or style, the customer may be responsible for return shipping and applicable handling costs. Any applicable fees will be communicated before the return is finalized.

Refund Processing

Returned merchandise will be inspected after receipt. We will notify you once the return has been reviewed.

Approved refunds will be issued to the original payment method. Please allow approximately 5–10 business days after approval for the refund to appear, depending on your payment provider or financial institution.

Original shipping charges, if any, may not be refundable unless required by law or the return resulted from our error.

Order Cancellation

Please contact us as early as possible if you need to cancel an order.

Cancellation may be available before the order is dispatched, depending on its processing status. Once furniture has shipped, the standard return procedure may apply.

Contact Information

Barista Warrior Gear

Website: www.baristawarriorgear.com
Email: sales@baristawarriorgear.com
Phone: +1 (561) 223-9993
Address: 9160 Forum Corporate Pkwy, Fort Myers, FL, United States
Service Hours: Monday–Friday, 9:00 AM–6:00 PM (ET)